Business Systems Analyst – Netsuite

  • Virtual Administrator, Administrative
  • Full-time Remote
  • 1 week ago
  • Work Remotely
  • Shift Morning
  • Job Qualifications Bachelor
  • Job experience 4 to 6 Years
  • Job level Experienced

Job Description

Brilliant Earth is hiring a hands-on Business Analyst to manage a variety of functions within Netsuite, our ERP system. The ideal candidate will have a forward-thinking approach to automating and building processes for scalability and growth. This role will also be accountable for developing a wide range of quantitative analyses, and for actively using these analyses to drive business decisions at Brilliant Earth.

As the Business Analyst, you will be responsible for a wide range of projects, including creating workflows and customizing reports, searches and forms. You will also write requirements and communicate directly with our Netsuite IT developers for scripts and overall automation. You will drive and QA automation projects to streamline our operational processes and be responsible for the continuous improvement within our various departments. You should be proactive, and innovative, and have the ability to identify areas for process improvement and offer solutions to enhance procedural efficiencies.

The ideal person for this role thrives in fast-paced startup environments and has demonstrated an ability to be effective with finite resources.  We have a social and environmental mission at the core of our company and are looking for someone who is enthusiastic about helping us achieve our social goals, as well as our business goals.

Key responsibilities include:

  • Manage the scope, schedule, and implementation of ERP projects and workflows.
  • Provide detailed project requirements to third-party developers and guide implementation.
  • Work cross-functionally to gather requirements, build process flows and align with the business processes.
  • Configure/ Re-engineer NetSuite business processes to meet business needs
  • Quality assurance and testing of requirements to ensure smooth implementation.
  • Accurately generate and customize complex searches, reports, and forms.
  • Act as a liaison between operations, product development, planning, and finance groups to streamline processes and automated features and translate needs into requirements.
  • Manage and resolve ERP system bugs with third-party developers.
  • Develop Excel analyses to evaluate business metrics
  • Develop KPIs, dashboards, and metrics to measure success and productivity across functions
  • Support the formulation and implementation of policies and procedures to improve business processes and timeliness/accuracy of reported metrics
  • Communicate with cross-functional teams to continually improve the quality of analyses and metrics

 Specific qualifications:

  • BA degree or equivalent preferred
  • 4+ years’ experience with ERP systems, NetSuite preferred
  • Knowledge of how scripts work, but no coding required
  • Quantitative analysis /inventory background in a retail, product, or e-commerce company preferred
  • Robust experience with MSOffice, including intermediate Excel skills and working knowledge of Visio or other process visualization tools
  • Ability to distill and concisely communicate key business insights from complex analyses
  • Understanding of business operations, purchasing, inventory management, planning, and finance preferred
  • Retail or e-commerce experience preferred
  • Ability to effectively project manage short- and long-term projects
  • Attention to detail
  • Highly organized with a focus on execution, problem-solving, and improving processes
  • Exceptional time management skills and accountability
  • Ability to think critically and adapt quickly in a flexible environment
  • Team player with an ability to work collaboratively
  • Entrepreneurial spirit  /self-starter
  • Strong computer skills
  • Interest in socially and environmentally responsible organizations and products

 What We Offer:

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:    


Insurance. Medical, dental, and vision insurance kick in on the first day of your 2nd month!   


401kmatch. We know that saving for the future is important. That’s why we offer a generous 401kmatch.   


Open PTO Policy. We know it’s important to recharge and relax. 


Disability and life insurance. 100% employer-paid.   


Pre-Tax Commuter Benefits.   


Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific training.    


Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.   


Wellness Benefits. We offer access to exclusive discounts on gym memberships and more, as well as an Employee Assistance Program for 24/7 access to counseling.   


Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.    

More About Us

Brilliant Earth is one of the fastest-growing e-commerce jewelers in the world and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot,

Forbes, and Refinery29, among many other media outlets. We are a group of dedicated team members with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry. We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect, and encouragement is fostered by frequent team events, cross-departmental meetings, and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow.   

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual bring to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all federal, State, and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.   


How to Apply & What to Expect:    

 Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of a diamond.   

You’ll receive an email when we’ve received your application and can expect an update within a week of applying. The interview process for this role includes a phone call with the recruiting team and video interviews with one of our team members and leaders! 

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