Communications Specialist, Social Media (Remote)

  • Communications
  • Full-time Remote
  • 2 weeks ago
  • Work Remotely
  • Salary USD 50,000 to 100,000 / Per Month
  • Shift Morning
  • Job Qualifications Bachelor
  • Job experience 4 to 6 Years
  • Job level Experienced

Job Description

We’re currently hiring for a Communications Specialist, Social Media, to work with our teams across federal, state, and local government client accounts. If you’re passionate about social media, analytics, and the positive impact it can have to solve challenges, we’d love to talk to you. Position can be remote, but U.S. East Coast is preferred. Some travel to D.C. metro area may be required when Covid-19 restrictions are lifted.

The Company

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world.

Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

The Team

We are a team of social media communications strategists and specialists, supporting federal, state, and local government client accounts. We work together to provide our clients with social media management, content writing, social listening, metrics reporting and training.

The Work

Our clients are changemakers, this is your opportunity to help make an impact. As a Communications Associate you will be working to provide clients with various social media needs from channel management and content writing to social listening and metrics reporting.

Key Responsibilities:

  • Account management, serve as lead social media expert across a select group of accounts/clients
  • Work closely with account teams and clients to develop and execute organic and paid media social media strategy in support of their overall strategic communications plans
  • Create social media content, including copy and creative
  • Manage analytics for clients’ programs and provide recommendations for improvement
  • Compile reports for management showing results (ROI, KPI’s)
  • Develop social listening reports and analyze social volume, trends, and conversations
  • Understand myriad social media platforms and best practices to help account teams grow media channels
  • Be a creative thinker and problem solver
  • Work closely with creative, digital, and paid media teams
  • Support social-specific strategy development for existing clients and new business
  • Can thrive in a fast-paced environment, and is able to adapt quickly to changing priorities and tasks on a day-to-day basis

Required Qualifications:

  • 4+ years of experience in social media
  • Demonstrated experience with social media platform management, content development, analytics, and listening tools (e.g., Sprout Social, Brandwatch)
  • Strong writing skills
  • Strong proficiency in PowerPoint and Microsoft Word
  • Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
  • Experience developing social media and communications plans and presenting to leadership teams

Preferred Qualifications:

  • Bachelor’s degree in a related field
  • Experience in health communications and/or PR or advertising agency a plus
  • Experience working in highly-regulated industries to build social media communications plans
  • Comfortable working with remote teams
  • Experience working with paid media
  • Detail-oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
  • Ability to work independently, seek help as needed and contribute to team and company culture

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, and committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

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