Senior Project Manager

  • Administrative, Project Manager, Product Design
  • Full-time Remote
  • 2 days ago
  • Work Remotely
  • Salary USD 100,000 to 200,000 / Per Month
  • Shift Morning
  • Job Qualifications Bachelor
  • Job experience 6 to 8 Years
  • Job level Experienced

Job Description

Job Description

SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.

At SketchDeck, our global community is united by our values. Together we commit to:

  1. Work as a team
  2. Push boundaries
  3. Act with humility
  4. Take ownership
  5. Have heart

As a remote-first company, these core values serve as the operating principles for our daily behaviors. They are more to us than a few feel-good mantras. Being a SketchDecker means you hold yourself and others accountable for the preservation and progression of our culture.

SketchDeck is looking for a Senior Project Manager (ideally located in CT or PT time zones)

As a Senior Project Manager at SketchDeck, you’ll lead the day to day relationships & projects from our largest accounts and strategic premium level design projects & campaigns. Responsibilities include Account retention, project team oversight, project scoping, proposals and project management.

You will report to the Head of Creative Operations.

Role & Responsibilities:

  1. Deliver high quality design projects that meet and exceed client expectations:
    • Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
    • Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
    • Work with Design Directors as needed on creative scoping and direction
    • Manage allocation of projects across design team to hit deadlines, budget and quality goals
    • Direct and support designers so they can deliver great design, on brand and hitting brief requirements
    • Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
    • Resolve projects that get in trouble through proactive communication with clients, and direction to team
    • Deliver an overall impressive experience that makes clients share with their friends and colleagues
    • Obtain PO / SOWs as needed to secure projects
    • Keep on top of utilization to ensure design is delivered profitably
    • Ability to manage complex projects / programs ($25k – $100K+ revenue)
  2. Nurture, retain and grow your client relationships:
    • Help new users through their first projects
    • Build strong relationships with clients and proactively keep in touch
    • Lead quarterly status updates and keep current on client goals
    • Lead weekly or monthly meetings to align on project needs that meet retainer budgets
    • Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
    • Create strategies with your member / enterprise clients to help them get impact from design across their teams and provide us with visibility of pipeline
    • Renew membership contracts
  3. Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.
    • Daily standups with core team to align on priorities and get best impact & motivation from the team
    • Recruit and hire team members as needed to keep up with growth
    • Manage Jr PM (as needed)
    • Manage 8+ designers/QC
    • Train designers on member / enterprise brands
  4. As a senior team member, mentor, collaborate and improve things around you:
    • Review and revise processes to ensure we are constantly improving and evolving
    • Mentor other PMs
    • Collaborate with sales and marketing to help them bring in the best clients with the right expectations
    • Find ways to improve SketchDeck and live our values.

Requirements

  • 5-8 years of project management experience in a creative agency or related organization
  • Strong creative and design sense – you know what good looks like!
  • Proven ability to solve problems creatively
  • Experience seeing projects through the full life cycle
  • Strong interpersonal and communication skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Demonstrable problem-solving project management experience and skills
  • Strong organizational, time management, and verbal and written communication skills
  • Ability to manage multiple projects simultaneously
  • Proficiency in Microsoft Office tools
Benefits
We pride ourselves on being a great place to work. By joining the team, you will get
  • Salary range: $100,000 – 115,000 + incentive
  • Health insurance (medical, dental, and vision)
  • Stock options
  • 401(k) with company match
  • Fully remote working (that started pre-covid and will continue after!)
  • Paid time off that grows with tenure
  • Annual company retreat
  • Computer hardware of your choice (up to $1500)
  • $500 towards your office setup expenses
  • To work with a talented team of designers, business people, and engineers!
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